Benefits of Profile Euroservice
Back on the road as quickly as possible
Profile Euroservice’s goal is to minimise downtime in every situation. The average downtime for tyre breakdowns with Profile Euroservice in the Benelux is just over an hour and a half. Even within Europe, it takes on average barely more than two hours before a vehicle is back on the road. Downtime with Profile Euroservice is significantly lower than with other roadside assistance providers. This speed also helps ensure that the Total Cost of Breakdown for a transport company remains minimal in the event of an incident.
No surprises and always control over costs
A flat tyre or other breakdown is annoying enough. Profile Euroservice ensures that the financial impact is kept to a minimum by sticking to agreed prices. If additional costs are unavoidable, we will contact you in advance, so you are never faced with any surprises. Profile Euroservice also guarantees that a breakdown of the work performed will be available to the customer within 24 hours, and the invoice will follow within an average of six business days. As a business owner, you know exactly where you stand and can keep control of your operating costs.
CCC: crystal clear communication
Trust is the foundation of a good relationship. At Profile Euroservice, we say what we are going to do, and we do what we promise. We call that CCC, or crystal clear communication. As a transport business, you always know where you stand.
In the event of unexpected costs, we notify you in advance. The transport operator receives automatic updates when a case is created, upon the technician’s ETA (estimated time of arrival), and upon the TVR (time vehicle ready). This ensures the transport operator stays constantly informed.